Refund Policy

30-Day Returns

We want you to be happy with your purchase. Eligible items may be returned within 30 days of delivery.

Eligibility

  • Items must be unused and in the same condition in which you received them.
  • Items should be returned with original packaging, accessories, and included materials where applicable.
  • Proof of purchase or order information is required.

How to Start a Return

Contact us with your order number and the item you want to return. We will provide return instructions and let you know whether the item is eligible.

Refunds

After we receive and inspect an approved return, we will notify you of the refund decision. Approved refunds are issued to the original payment method. Processing time may vary by your payment provider.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order details and clear photos of the item and packaging so we can help resolve the issue.

Non-Returnable Items

Items that are personalized, clearly marked as final sale, or otherwise identified as non-returnable at the time of purchase are not eligible for return unless required by applicable law.

Return Shipping

Unless the item is defective, damaged, or incorrectly supplied, return shipping costs are the customer's responsibility.

Contact

For return questions, please contact Miller Heritage through the contact details provided on our website.